Help center

We continually add new activities and keep improving our points system to weight the different activities even more fairly. We use the MET (metabolic equivalent) as a basis for calculation, which makes different activities comparable on a scientific basis.

 For distance related workouts you get the following points per km:

For altitude meters you additionally get 1,5 points per meter.

For Workouts without distance you get the following points per minute:

For bodyweight training: Depending on the difficulty of the exercise you get 1-2,5 points per repetition.

For steps you get 25 points per 1.000 steps.

Join one or more teams. Start a workout and your training data will automatically be added to your teams.

Yes, if you have a premium membership or are part of a corporate challenge with access to premium content, you create your own bodyweight workouts. Simply navigate to “Activities”, scroll to the “Bodyweight training” section and tap “Own workouts”.

Yes, you can edit your “Own workouts”. Simply swipe it to the left and select “edit”.

To delete one of your “Own workouts”. Simply swipe it to the left and select “delete”.

To share one of your “Own workouts” with your team, simply swipe it to the RIGHT and select “share”.

To manually add a workout afterwards, navigate to the "Activities" tab and tap "Add workout manually".

The bodyweight workout generator will create only use exercises according to the training focus.

You initially set your training focus when you created your account. You can modify it any time afterwards by navigating to the "More" tab in the right bottom corner and then tapping on your name at the top.

The training focus, which you can set during account creation, and change in your profile settings ("More" tab > your name), are mainly used for the bodyweight workout generator.

Predefined/challenge/own workouts are not affected by the training focus.

Full body: All exercises from the whole collection are used to create workouts for you.

Strong core: Here only exercises specifically for the upper and lower back area, as well as for the entire abdominal area are used.

Butt & legs: Here we focus on the lower part of your body, so lots of leg and gluteus exercises.

Upper body: A mix of arm, shoulder, core and back exercises.

There are two possible reasons why your workout was not counted for the challenge: Either the type of activity is excluded for this particular challenge, or you exceeded a daily limit.

The daily limits are by default 16 hours of activity, or 20.000 points within 24 hours. The exact values may be different in your challenge though.

This mechanism is installed to improve fairness by preventing misentries and cheating.

If you believe all your workouts are correct in the app, please contact your challenge supervisor.

The daily limits are intended on the one hand to detect incorrect entries and on the other to help prevent cheating. Each time a new workout is created, the system checks whether the sum of your workouts within 24 hours exceeds a limit value. By default these limits are 16 hours of activity and 20,000 points. However, this can also vary from challenge to challenge.

It is possible to reach these limits by training extremely hard. In most cases, however, too long a training duration or distance was entered by mistake.

In the list of team activities as well as in your personal statistics, you can recognize excluded workouts by an exclamation mark at the top right corner.

If one of your workouts gets excluded because one of the daily limits has been exceeded, please proceed as follows:

1. Check the new workout for incorrect entries (e.g. hours and minutes mixed up, or kilometers with meters).
   If you find an error, please delete the incorrect workout in your personal statistics (not the team activities) by swiping it to the left. You can then recreate it again afterwards.
   If other, actually correct workouts have also been affected (e.g. because they were automatically imported before you fixed the problem), you can include those again by clicking on the three dots “...” in the list of team activities for the respective workout. (First you need to exclude it manually, before you can include it.)
2. Check all workouts in the 24 hours before and after the excluded workout. If you find an error, carry out the same solution steps as in 1.
3. If all your workouts are correct, it means you have probably just trained really hard 🙂 In this case, please contact support via the form below, using the email address you used to registered in the app.