Frequently Asked Questions

Navigate to “New team” in the menu and press “Create team”. Then you enter a team name and either choose predetermined goals or you set your own goals. Then you choose the number of members and determine the exact parameters.

Either an invitation link will be sent to you or you can go to “Join team” and enter the team code that was sent to you.

Join one or more teams. Start a workout and your training data will automatically be added to your teams.

At the moment that is not possible. But we are already working on the solution.

At the moment that is not possible. But we are already working on the solution.

No, people can join your team at any time if you invite them using the team code or invitation link.

Of course. Your completed workouts will then be entered into all your teams.

I have more kilometers and/or more reps than others in my team. Why do I have less points?

For example, since there are more points for the distance you have run than the distance you have ridden, you may have ridden more distance but have fewer points, see scoring.

Simply go to “Training”, select a training and then you can start.

Yes, you simply go to “Training”, select “Bodyweight training” and in the item “Own workouts” you can create your own workouts.

In the item “Own workouts” you can swipe left and select “edit” to edit your workout.

In the item “Own workouts” you can swipe your workout to the left and select “delete” to delete it.

In the “Own workouts” section you can swipe your workout to the right and select “share” to share it with your friends.

Yes, you can. To do so, click on “Training”, select “Add workout manually”, fill in everything and save it.

You will be given workouts according to your training focus, which you selected when you created your account. Of course you can also change your training goal afterwards. To do so, click on your name in your account settings (button: “More”) and there you can adjust your training goal below.

Full body: All exercises from the whole collection are combined here for you.

Strong core: Here you get concentrated exercises for the upper and lower back area, as well as for the entire abdominal area.

Butt & Legs: Here we focus on the lower part of your body, so lots of leg and gluteus exercises.

The training focus puts together exercises in the following areas: express, easy, hard and extreme workouts. The challenge workouts and your own workouts are not a part of it.

In earlier versions there was a bug that caused this. If you have this problem please contact our support.

You can try to delete the data of the app. To do so, you must go to the App Settings menu on your smartphone and delete the Teamfit app’s data. It may happen that the data of your last workout will be deleted. If this does not solve the problem or if the error occurs more often, please contact our support team.

In the account settings (button: “More”), click on your name and then on the pen icon next to your profile picture.

UPDATE 23.11.2021

We have added new sports and also made some adjustments to our points system to weight the different sports even more fairly. We use the Metabolic Equivalent as a basis for calculation, which makes different activities comparable on a scientific basis.

 For distance related workouts you get the following points per km:

 For Workouts without distance you get the following points per minute:For altitude meters you get additionally 1,5 point per meter

 For bodyweight training: Depending on the difficulty of the exercise you get 1-4 points per repetition For imported steps you get 25 points per 1000 steps.

No, the members of your team are free to complete one. Of course they can still use a free account.

Sure, you can do this by going to your team’s news > workouts and swiping to the left and selecting “exclude”.

For Android:

1. Open the “Google Play Store” app on your smartphone.
2. Tap on the burger menu and on “Subscriptions”.
3. Select the subscription that you want to cancel and tap on “Cancel subscription”.
For IOS:

1. Open the “App Store” app on your iPhone.
2. Tap your profile picture to go to the account settings.
3. Tap on “Subscriptions” to get an overview of all subscriptions. Here you can cancel the subscription.

Basically, problems with GPS recording can have several causes. One of them is a poor GPS signal. This can be a result of the GPS sensors of your smartphone, but also of the environment in which you do your workouts.

Nevertheless, a few small settings have to be made on your smartphone itself so that the GPS recording of the Teamfit app can work properly.

On both iOS and Android, the Teamfit app must always be granted access to your location and the GPS must be activated. Depending on your smartphone’s operating system, there are also other settings to consider.

For Android:

1. the GPS itself and the smartphone must not have an energy-saving mode activated during recording. The same applies to the battery power optimization, which must be disabled. The reason for this is that these energy-saving modes significantly reduce the accuracy of the GPS recording, which in this case leads to gaps in the Teamfit recording.

2. Furthermore, access to “Physical Activity” must still be allowed in the Teamfit app settings.

For iOS:

1. On Apples’ operating system, you must permanently enable GPS in the Teamfit App settings. It is not sufficient if only “When using the app” is set. In that case, the recording would always be interrupted when you activate your lock screen or switch to another app.

2. In addition, “Exercise and fitness” must also be allowed in the Teamfit app settings.

If you are not getting a good GPS signal despite these tips, please contact our support. You can send us a message using the letter icon at the bottom of the page.

Currently, Teamfit only works on devices that can use Google Play Services. This is not the case for some Huawei smartphones. We are working on a solution.